Frequently Asked Questions

ADVERTISING

• Where do I post my Advertisements?

  You post the main ads for the package you have purchased on either the Bayside Community Hub or Beaumaris Community Hub Facebook Groups.  You can also do unlimited posting on the Bayside Community Hub Directory Advertising Group as a member.

• Do I receive unlimited advertising on the Bayside Community Hub Directory Advertising Facebook group once I have become a Bayside Community Hub Business Directory member?

  No, your advertising quota on Bayside Community Hub and Beaumaris Community Hub Facebook groups will depend on the package you select.  Package information is available via our Subscriptions page.

• Who posts my advertising on Bayside Community Hub Facebook groups?

  Businesses are responsible for posting their own advertising on the Facebook groups.

• Do I need to email my advertisement for pre-approval?

  Only competitions need to be emailed for pre-approval.  All other ads can be posted directly onto the Facebook groups, as long as they have “Admin Approved” written at the top of the post. You are welcome to contact us if you are unsure.

• Can I post photos and/or videos within my advertising post?

  Yes, advertising content is your choice and can contain text, images and videos.  We recommend converting PDFs and Word documents to an image file before posting so they are visible within the post.  The following tool can be utilised to convert PDF’s – Convert PDF to JPG Tool.

• Are there any things that must be included in my advertising post?

  All advertising on Bayside Community Hub and Beaumaris Community Hub Facebook groups must start with the tag “Admin Approved”.  Other than that, the advertising content is your choice as long as it is respectful, meets the advertising package you have selected, and meets other advertising rules.

• What is considered as advertising on the Facebook groups?

  Anything that is a business-related post is considered as advertising and will count towards your advertising quota.  This includes any sharing of posts from your business Facebook page, market research, information sharing or specific promotions.  Only our business directory members are allowed to do any business-related posts on the Bayside Community Hub groups.

• If I post the same advertisement on Bayside Community Hub Facebook group and Beaumaris Community Hub Facebook group, does it count as 1 advertisement or 2?

  We would count that as 2 advertisements towards your package, rather than 1 as it is a separate instance of the advertisement, so each instance counts as 1 advertisement.

• How long will my advertisement be pending for?

  All ads on the Bayside Community Hub or Beaumaris Community Hub groups, will be approved within 2 hours of posting between 7am and 10pm.  Posts outside of this time will be approved the following day.  Posts on the Bayside Community Hub Directory Advertising group will be approved within 24 hours of posting.

• Can I post special offers and promotions on Bayside Community Hub Facebook groups?

  Yes.

• Can I do a post to hire staff on Bayside Community Hub Facebook groups?

  Yes, and a recruitment post will not count as an advertisement, so will not impact your advertising quota.

• Does my New Business Introduction post count towards my scheduled advertising limits?

  No, the business introduction post is additional to your normal advertising quota.